1. Shipping Charges

We are happy to offer FREE SHIPPING on all orders across India. There are no additional shipping charges—you only pay what your cart total shows at checkout!

2. Processing & Delivery Time

All orders are processed within 24 hours after confirmation. Once dispatched, delivery times are estimated as follows:

Domestic Orders (India): Delivered within 5-7 business days depending on your location.

Please note that order processing may take longer during peak seasons or festival periods.

3. Order Tracking & Updates

Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor the progress of your shipment. If you do not receive tracking details, please feel free to contact us at mamtazhandicraft@gmail.com/whatsapp: +91 73639 93547/ Phone: +91 62915 68507 .

4. Failed Delivery & Reshipping

In case of an incorrect address or failed delivery attempt, the order may be returned to us. Re-shipping charges (if applicable) will be borne by the customer. We will contact you to confirm updated delivery details before reshipping the product.

5. Special Festival Orders

During festive seasons or sale periods, there may be slight delays due to high order volumes. We request your patience and understanding during these times.

6. Customer Support

For any shipping-related queries, feel free to reach out to us at:
Email: mamtazhandicraft@gmail.com
WhatsApp: +91 73639 93547
Phone: +91 62915 68507