Privacy Policy

Privacy Policy – Mamtaz Handicrafts

At Mamtaz Handicrafts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, sign up, log in, or make a purchase.

1. Information We Collect

We collect the following information to ensure a smooth shopping experience:

During Sign Up/Login:

  • Name
  • Email Address
  • Phone Number
  • Password (securely encrypted)

During Guest Checkout:

  • Name
  • Email Address
  • Phone Number
  • Delivery Address

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To deliver your products securely and on time.
  • Communication: To send order confirmations, updates, and respond to inquiries.
  • Account Management: To manage your account and facilitate a personalized experience.
  • Improvement: To enhance our website, services, and customer experience.

3. How We Collect Information

We collect information in the following ways:

  • Sign Up/Login Form: When you create an account on our website.
  • Checkout Form: When you purchase as a guest or registered user.
  • Contact Form/WhatsApp: When you contact us for support or inquiries.

4. Data Security & Protection

We take the security of your information seriously and implement industry-standard practices to protect it.

  • Data Encryption: Your personal information is encrypted during transmission.
  • Secure Payment Gateway: We use trusted third-party payment gateways to process transactions securely.
  • Limited Access: Only authorized personnel have access to customer data.

5. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties except:

  • Delivery Partners: To ensure safe and timely delivery of your orders.
  • Payment Gateways: To process secure payments.

6. User Rights & Control

You have the following rights over your personal information:

  • Access & Update: You can view and update your account details anytime.
  • Data Deletion: You can request deletion of your data by contacting us.
  • Opt-Out: You can opt-out of promotional emails at any time.

7. Cookies Policy

We may use cookies to enhance your browsing experience by remembering your preferences and providing personalized content. You can manage or disable cookies through your browser settings.

8. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

Mamtaz Handicrafts reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

  • Email: mamtazhandicraft@gmail.com
  • WhatsApp: +91 73639 93547
  • Phone: +91 62915 68507

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Mamtaz Handicrafts!